At Fabricca Clothing, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a simple and straightforward return and exchanges process
1. Exchanges / Returns
- You can exchange the items after the delivery within 24hrs only .
- Items must be in their original condition: unused, unwashed, with all tags attached, and in their original packaging.
- You can exchange the dress if you have a size issue with the dress . Please select your preferred size according to our size chart.
- The return must include a valid proof of purchase (receipt or order confirmation email).
- After the exchange will send a email .
2. Non-Returnable Items
- Items that have been used or worn (other than for trying on), altered, or damaged are not eligible for return.
- Sale items or clearance products may not be eligible for a return, so please check the product description for more information.
3. How to Return Your Items
- To exchange an item, please contact our customer service team at fabriccaclothing@gmail.com or whatsapp us on +94 77 218 3798
- to initiate the return process.
- We will provide you with the return instructions and the appropriate return address.